Skorppio Inc.

Identity verification is required for every Skorppio account. Click the blue banner at the top of your portal to start the Stripe flow. You will need a government ID and…

How Do I Complete Identity Verification?

Upload requested documents like a certificate of insurance or proof of address from the Documents tab inside Account in your Skorppio customer portal. Email submission is not accepted unless explicitly…

How Do I Upload Documents to My Account?

Click the Support tab in your Skorppio customer portal to launch Aiden, our AI support assistant. Aiden is available 24/7 to answer questions, surface help articles, and open support tickets…

How Do I Get Support?

When you close your Skorppio account, your portal access is disabled. As a B2B rental company, we retain business records like rental agreements and invoices for the period required by…

What Happens to My Data When I Close My Account?

Ask to close your account right in chat — Aiden collects a few details and opens a closure request. A team member verifies ownership and processes it by email within…

How Do I Close My Skorppio Account?

Personal accounts are for individuals renting without a business entity — prepaid, limited catalog, deposit or ADW. Enterprise requires an entity, Tax ID, and COI, and unlocks servers, fleet orders,…

Personal vs. Enterprise Accounts: Which One Do I Need?

Log into your Skorppio account and go to Orders to view rental status, shipping tracking, and rental dates for all current and past orders.

How Do I Check My Order Status?

Reset your Skorppio password by clicking Forgot Password on the login page. Follow the email link to set a new password.

How Do I Reset My Password?

Everything you need — active rentals, invoices, account settings — lives in one place at skorppio.com/customer/dashboard. Here is a quick tour of each section.

How Do I Navigate the Customer Portal?

Create a quote in your Skorppio customer portal by clicking Rent Now, setting your rental duration, adding products to cart, and clicking Request Quotation. Your quote saves under Orders →…

How Do I Create a Quote?

Name change, new email, updated company info — you can handle most account edits yourself under Account Settings.

How Do I Update My Account Information?

Portal navigation, profile management, and user settings

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