How to Upload a Document
Documents are uploaded inside your customer portal under Account → Documents. When a Skorppio representative requests a document from you — for example, a certificate of insurance or proof of address — log in, navigate to this tab, and upload the file directly.
Log in at skorppio.com/customer/dashboard.
Navigate to Account and open the Documents tab.
Select the document type or upload field that matches what Skorppio requested.
Upload your file. The document will be associated with your account immediately.
Reply to the Skorppio representative who requested the document to confirm the upload, if needed.
What Kinds of Documents Get Uploaded Here
The Documents tab is the central location for any document Skorppio needs to process your order or verify your account. Common examples include:
Certificate of Insurance — required for certain commercial rentals and higher-value deployments.
Proof of Address — used to confirm the delivery or billing address associated with your account.
Any other document Skorppio requests — for order verification, account verification, or compliance purposes.
A Skorppio representative will reach out and tell you exactly which document is needed and when. If you have not been asked to upload anything, there is nothing for you to do here.
Documents Are Not Accepted by Email
Please do not send documents to Skorppio over email. The portal is the only accepted channel — it keeps your documents associated with the correct account, securely stored, and easy to locate later. The one exception is when a Skorppio staff member explicitly asks you to send a document by email; otherwise, always use the Documents tab in the portal.
How to Request Deletion of an Uploaded Document
Documents cannot be deleted from the portal directly. Deletion is by request only. To request that a document be removed, contact Skorppio staff with:
The file name of the document you want deleted
A brief reason for the request
Our team will confirm the deletion once it is complete.
Privacy and Use of Uploaded Documents
By uploading documents to Skorppio, you agree to our privacy policy as accepted when you created your account. Uploaded documents are used solely for the account or order verification purpose for which they were requested.
Need More Help?
Not sure which document Skorppio is asking for, having trouble uploading a file, or want to confirm an upload was received? Reach out by phone, chat, or email — we respond within one business day.